What Our Customers Say...As well as supplying top quality timber windows and doors, our goal is to offer the best service possible to our customers. The most telling verdict upon which we judge ourselves is the opinion that counts the most: yours! EXCELLENT CUSTOMER SERVICE "After having an accident with one of my Titon window locks and finding from the manufacturer that this particular window lock has not been manufactured for several years, I contacted Stephens and a very helpful lady who I spoke to on the telephone, suggested that I try Broxwood in Perth who may be able to assist me. I did so and spoke to Sandy, who immediately sorted out my problem by contacting the Titon representative, in the hope that he might have a suitable handle. The response was both very helpful and immediate. The rep came to the house and fitted another handle, (not exactly the same) but very close, and the house is now secure again. We were very impressed by the helpful and friendly way in which we were assisted by everyone concerned, and would like to express our grateful thanks. The Customer Service was excellent by all. Many Thanks." "We are very happy with the doors and thank you for your excellent service." A Fayle, Ceres FIRST RATE CARPENTRY & INSTALLATION "Please accept a sincere ‘thank you’ for the excellent product and services received from Broxwood. I also wish to convey my gratitude to your fitter for the first-rate carpentry and installation. The standard of work is quite exceptional and I am delighted with the end result. The door looks great; it is beautifully finished and has in fact enhanced the appearance of an otherwise dull house façade. The front hall and stairwell is now considerably warmer and completely draught-free; far exceeding my expectations. Accordingly, I would have no hesitation in recommending your products and service." Ms L McCurrach, Bankfoot QUALITY, AFFORDABLE WINDOWS & FAULTLESS SERVICE "This is an overdue note to thank you for the fabulous windows you supplied and fitted to our house. The timber windows themselves were a worthy replacement to our traditional steel-framed windows that were no longer weather-proof. They were expertly installed by Colin Graham who took time and care to ensure the end product was a credit to both him and Broxwood. We would wholeheartedly recommend Broxwood for its quality, affordable windows and faultless service from start to finish." S Munday, Perth QUALITY WINDOWS EXPERTLY FITTED "We just wanted to let you know how delighted we are with our new windows; not only do they look beautiful but they are very good quality and Colin Graham did a grand job fitting them - we have never met such a hard working tradesman before! We are recommending your windows to all our friends and family and we have received many a compliment on their quality and appearance. Thanks for a smooth and trouble free product." Mr & Mrs Parish, Dundee THE BEST & EASIEST EXPERIENCE OF OUR WHOLE HOUSE REFURBISHMENT "We have been very impressed with your company at every stage, from initial enquiries, through to ordering and receipt of the final product. Also very pleased that you were able to manufacture and deliver so quickly. This has probably been the best and easiest experience of our whole house refurbishment and we would definitely recommend you to others. Many thanks for your help in making this a painless and rewarding purchasing experience!" J Purdy, Shrewsbury SPACE, LIGHT & VIEWS FOR ALL “I am very pleased with our windows and doors. They are lovely; simple…I wanted to bring in as much light as possible. They also tilt and turn, for easy cleaning from the inside and are large enough to be set low, making the wonderful views available to anyone who, for example, may be in a wheelchair.” Mrs Rundle-Jones, Dartmoor HASSLE-FREE, MOST COST-EFFECTIVE OPTION “Broxwood is my preferred supplier for windows and doors because there is minimal hassle-factor. The quality of the windows is very high and the service is excellent. You can be certain of getting great advice and assistance whenever you need it. You may pay a little more for this standard of service but, on the rare occasion that there is a problem I know Broxwood will resolve it quickly and painlessly, leaving me to concentrate on my various developments. I have tried low-cost suppliers in the past but Broxwood offers a much more cost-effective option in the long run.” PERFECT SOLUTION FOR EXPOSED SITE “When building your own home, you desperately want it to be perfect. Our hillside plot was very exposed so, as well as looking good, our windows and doors had to offer sound performance. Broxwood were able to offer us advice on a range of products to help us make our decision. Now the harder the wind blows, the tighter our windows jam shut. We are just delighted with our beautiful new home.” Mr & Mrs Marks, Northlees House COMFORT AND PERIOD ELEGANCE - NO COMPROMISE “We fell in love with our 17th Century turreted property at first sight. And, of course, we cherish the period grace of our country house; but we also need a comfortable home to live in. I was very nervous about fitting new windows but we are delighted with the end result, especially now the house is draft and rattle free!” Mrs McGown, East Haugh |
